Wednesday, April 15, 2020

Know About the Complications of Flight Cancellation Refund Process


Do you have to cancel your flight due to unforeseen changes in your schedule? You may need to pay for a flight cancellation fee. Most airlines require passengers to pay to cancel their flights even if they have already paid for their tickets in full. Refundable tickets are only for those who purchased business class flights because passengers who fly premium tend to change schedules. 

On the other hand, if your flight is cancelled by the airline itself, then you are entitled to a flight cancellation refund and compensation. According to the EU261/2004 regulations, air passengers have the right to ask for reimbursement and compensation from the airlines if their flights are cancelled less than 14 days before the departure date.

However, the process of getting a refund is tricky. You must first determine if you are eligible or not before you start calling the airline for compensation. You may apply if you have met the following conditions.

Flight route:
        European country - European country (EU and non-EU airlines)
        European country - non-European country (EU and non-EU airlines)
        Non-European country - European country (EU airline)

The money you will      get from the airlines will range from 125 Euros to 600 Euros. They will base the amount on three things:

        The date when you were given the flight cancellation notice
        The distance travelled
        The time your replacement flight arrived at the final destination

Here are some of the reasons why your application may get rejected

        The airline has proven that you were personally informed that the flight was cancelled more than 14 days before your departure.
        You were informed of the flight cancellation between 7-14 days before the departure, but the airline managed to provide a replacement      flight that is not departing 2 hours earlier than scheduled or arrives 4 hours later than the original arrival time.
        The flight was cancelled due to 'extraordinary circumstances.'

The process of getting a flight cancellation refund and compensation can be overwhelming. In fact, the success rate is only 2%. The good news is that you can partner with a flight compensation company. All you need to do is to give them the necessary details, and they will handle all the administrative work for you.

Thursday, February 6, 2020

Find Out If Your Flight Delay Is Eligible for Compensation


At times, flight delays are inevitable. They may be caused by security and safety issues, or the plane may be late. Whatever the reason for it, you may be entitled to some flight delay compensation. However, take note that not all flights will qualify and because going over the airline passenger rights can be daunting, we have put together this guide to help you know if yours is eligible for the EU261 compensation.

Understanding EU261

Known as the Flight Compensation Regulation, EU261 is part of EU law that establishes standard rules on assistance and compensation to passengers in the event of airlines flight delays, cancellations, or if you were not permitted to board. It is aimed at protecting passengers like you, and give you rights, which may not be available in other jurisdictions.

The conditions

Flight delays may be eligible for compensation if it meets the following conditions:

  • The flight must be going to or from Europe. Delayed flights in the US are not usually eligible for flight delay compensation.

  • You arrived at your final destination at least three hours after the time your flight’s original scheduled arrival.

  • The delay was not caused by circumstances that were beyond the control of the airline, such as political unrest or bad weather.

Getting the compensation

You can learn more about airline passenger rights and flight compensation from the contract of carriage of your airline. If your most recent flight has been delayed or you have had any other experiences with flight delays within the past three years, you may proceed to file a claim for flight delay compensation.  Consider using a comparison site that lets you compare the quotes from different flight compensation company websites, so you can see the best offers and speed up the process of getting compensated for the delay.

Friday, December 6, 2019

3 Vital Things You Need to Know if Your Flight Was Cancelled By the Airline


People all over the world often face times when they’re denied boarding due to one of a variety of reasons, leaving them without any options at the airport. The important thing during these times is to not lose hope, as there are several ways to claim different types of compensation from the airline itself. The first thing you should do is check if you’re eligible for claiming compensation from the airline itself: you can get compensation for being denied boarding if you’re holding a confirmed ticket when you were denied boarding, provided you were there at the proper time. You also need to have your proper travel documents, as without them you wouldn’t have been able to travel.
  1. A Common Option for Compensation: Getting a Booking on Another Flight
One of the most common options taken by airlines is to book you a seat on another flight for the same location. This is beneficial for both you and the airline, as the airline doesn’t have to pay you any flight cancellation compensation if they book you a seat on a flight that leaves within an hour of the original light you were denied boarding.
  1. Getting Your Proper Flight Delay Compensation
Proper flight delay compensation is that if your flight was delayed by less than 24 hours, or was cancelled together, the airline has to provide meals, refreshments to all the passengers. If the period of time the flight was delayed by exceeds 24 hours, the airline also has to provide hotel accommodations for you (hotel accommodations are only for people from other areas).
  1. What to Do About Failure to Inform In Case of Airlines Flight Cancellation?
This is a pretty common question, as there are always people who aren’t informed about an airlines flight cancellation. If your airline failed to notify you in due time (the standard is 2 weeks before departure), then the International policy states that they must refund you the cost of the booking itself, along with additional compensation for inconveniences suffered by the passenger.

Monday, September 9, 2019

When And Where To File A Flight Delay Compensation?


If you are a frequent flier or even an infrequent one, you might have experienced flight delays at some point or the other. 

And, if you have not, then you have been lucky. But the common claim of the fliers when a flight delay happens is that it leaves them stranded, irritated and sometimes quite seriously affected, monetarily or otherwise.

When we book a flight ticket, a lot of plan goes into the when and where and how of it. Although we keep a bracketed time, many times we fly internationally and have connecting flights to catch. At such times, a flight delay can adversely affect you in a myriad of ways! 

What about all those hours spent in the crowded airport or worse, stranded in an unknown city? Or the problems you need to tackle with a toddler or two to handle? 

Even if the airline staff has been helpful and has provided you food (which defiantly does not happen unless you are very lucky), you still have wasted both time and money! Such delays, therefore, have to be rightly compensated.

The flight delay compensations can be applied directly through the airlines. While you can try the online queries and forms for getting the right compensation, most of the airlines may not be quite receptive to your complaint. Calling their customer care desk might get you a bit of leeway if you are lucky. 

Alternatively, you can also approach companies which deal with delay compensations claims. Instead of approaching the airlines directly, these companies have standard procedures which they can use to get your claim. Although it might not be as simple as it sounds, better than you to do all the paperwork to get through the clauses and rules that the airlines deliver at such times. After all, your delay has already happened – why lose the flight delay compensation too because you do not have time to pursue it? 

Hire the best compensation company in place to help you get some of that valuable money you lost due to the delay.